AI-powered support
Ask anything. We're here.
KOKO Assistant answers most questions instantly — pricing, features, getting started, languages. For anything personal or account-specific, a real human replies within one business day.
KOKO Assistant
Online · replies instantly
Hi! I'm KOKO Assistant. Ask me about features, pricing, how to set up your first link, or anything else. I'll loop in a human if needed.
Email a human
- Generalhello@koko.app
- Supportsupport@koko.app
- Securitysecurity@koko.app
Response times
- AI AssistantInstant
- Email replyWithin 1 business day
- SecurityConfidential — within 24h
Calm by design
We don't run a phone queue or a ticket maze. Most questions are answered by KOKO Assistant in seconds. Anything that needs a person gets one — quickly.